Privacy & Terms of Use

Future Media · Last updated 2026-10-19 · Version 1

Part 1: Privacy Policy

Account data: name, email and/or mobile number, and password. The password is stored encrypted and nobody - including the platform administration - can see it.
Content you publish: posts, videos, photos, comments, and store and product details.
Messages and calls: your conversations on the platform. Voice and video calls go through a specialized technical provider (Agora).
Device and sign-in data: device and browser type, network address (IP), and last activity time - to protect your account. You can see them in «Devices signed in to your account».
Financial transactions: wallet top-ups, purchases, cashback, and subscriptions.

We know your approximate area from your network address to show nearby content and stores, without precise coordinates.
Precise location (GPS) is used only when needed: when you contact a merchant or a delivery courier during a purchase. Your device asks for your permission every time, and you can refuse without affecting the rest of your use of the platform.

Your fingerprint never leaves your device and never reaches the platform. Your device verifies it itself (Windows Hello, BioBridge, or the phone fingerprint) and sends the platform only a digital signature that it verifies.
You can remove any device linked to your account at any time, and password login always stays available.

To run your account and the platform services.
Personalization: we use your interaction with videos (views, likes, follows) to suggest content that matches your interests.
To protect accounts, prevent fraud and break-ins, review reports, and enforce the usage rules.
To contact you about your account or your requests.

The platform shows ads through Google AdMob. Google may use device identifiers to show ads relevant to you, and you can control ad personalization from the Google account settings on your device.
Premium accounts can turn ads off.

We do not sell your personal data to anyone.
We share it only with: technical service providers needed to run the platform (such as the calls service and hosting), Google (subscriptions through Google Play and ads through AdMob), and official authorities when required by law.
When you buy from a merchant, the merchant sees only the data needed to complete the order.

We use essential cookies: to keep you signed in, save your language, remember your device, and protect sign-in.

We keep your data as long as your account exists.
Account deletion: requested through Customer Service on the platform and completed within 7 business days; your profile, content, and messages are deleted. Please contact Customer Service before deletion to settle any remaining wallet balance.
Financial transaction records are kept for the period required by law, then deleted.

We use encryption, device records, and the ability to kick any device out of your account. Still, no system is 100% secure, so keep your password private.

Users must be at least 18 years old, and by creating an account the user confirms this.

A technical intermediary only: Future Media is a digital space that provides a safe environment for communication and display. It is not a seller, a buyer, or a party to any commercial or financial agreement between users or merchants.
Financial disclaimer: the platform bears no legal or financial responsibility for the quality of goods, the accuracy of offered services, fraud, or failure to pay or deliver between the parties.
Inspection and payment: the user and the merchant are fully responsible for verifying the other party, and the platform recommends not completing any payment before inspecting the item and being fully sure.
Escrow service: not available yet (coming soon). When it launches, its own terms will be added to this policy and users will be asked to accept them.

Future Media is committed to a safe and clean digital environment, so posting or sharing the following is strictly prohibited:

Pornographic and sexual content: any photos, videos, or texts of a pornographic nature or with sexual suggestions.
Any content that inappropriately involves minors: zero tolerance, and it is reported to the competent authorities.
Bullying and abusive speech: bullying, harassment, or threats.
Hate and discrimination: insulting or inciting against any person or group because of nationality, country, religion, race, color, or origin.
Insults, slander, and defamation: obscene language, false accusations, or defaming any person or entity.
Violence and terrorism: glorifying or inciting violence.
Scams and fraud: fake offers and impersonating a person or an entity.
Prohibited goods and services: drugs, weapons, unlicensed medicines, counterfeit goods, and anything the law prohibits trading.
Privacy violations: publishing photos or data of a person without permission, or publishing content owned by others without permission.
Spam and repeated random ads.

The community watch: long-press any post or comment and choose «Report» - the report goes straight to the administration. You can also block any user who bothers you.
The platform administration reserves the right - without prior notice - to review reports and take the following actions once a violation is confirmed:
Serious violations (pornographic content, content involving minors, fraud, prohibited goods, inciting violence): the content is deleted and the account is permanently banned immediately.
Other violations: the content is hidden or its owner is required to delete it with an official warning; if the violation is repeated, the account is permanently banned.
On a ban: the device linked to the banned account is blocked from creating new accounts on the platform.
Appeals: the owner of a banned account can appeal through Customer Service within 30 days.

You are responsible for keeping your password private and for everything done from your account.
If your device is lost or stolen, you can kick it out from «Devices signed in to your account» using any other device.
Creating multiple accounts to get around a ban is prohibited.

Upgrades (VIP / Premium / Gold Star) are made through Google Play only, with plans of 1 month, 6 months, or 1 year.
Upgrade benefits include: wider reach for your videos, turning ads off, and longer call time.
The subscription renews automatically at the end of each period unless you cancel it. You can cancel any time from «Subscriptions» in Google Play, and the benefits stay active until the end of the paid period.
Refunds follow the Google Play policy.

The wallet is topped up through Vodafone Cash, and the balance is added after the transfer is confirmed.
The balance is used to buy from merchants on the platform and is not used for account upgrades.
Cashback: it can be transferred to the personal wallet once it reaches 2000 EGP at least, after admin approval.

Changes: the platform may change this policy. When it changes, users are notified and asked to accept the new version.
Governing law: this policy is governed by Egyptian law, including the Personal Data Protection Law No. 151 of 2020.
Contact: through Customer Service on the platform.